Privacy Policy
At Tech Trove Inc ("we," "our," or "us"), we are committed to protecting the privacy of our business clients, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. This policy applies specifically to business-to-business interactions conducted through our website and other communication channels.By accessing or using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms, please do not use our website.
1. Information We Collect
We collect information in several ways, including when you visit our website, contact us, register for an account, or place an order. The types of information we may collect include:
a. Business InformationCompany nameBusiness addressTax ID, VAT number, or EIN (if required)Industry type
b. Contact InformationName of authorized representatives or purchasersBusiness email addressBusiness phone numberc. Account and Transaction InformationOrder historyPayment details (processed securely via third-party processors)Shipping and billing addressesd. Technical and Usage InformationIP addressBrowser type and versionDevice informationCookies and tracking data (see Section 6)
2. How We Use Your InformationWe use the information we collect for the following business purposes:To process and fulfill ordersTo manage business accounts and maintain client recordsTo respond to inquiries, provide customer support, and issue invoicesTo improve our website, services, and user experienceTo send important updates or transactional communicationsTo prevent fraudulent activity and ensure network and data securityTo comply with legal and regulatory obligationsWe do not sell or rent your information to third parties.
3. Legal Basis for Processing (For EU/EEA Users)If you are located in the European Economic Area, we process your personal information based on the following legal grounds:Performance of a contract with youCompliance with legal obligationsLegitimate interests in conducting and managing our businessConsent, where applicable (e.g., for email marketing)
4. Sharing of InformationWe may share your business information with trusted third parties under the following conditions:Service Providers: We may share information with payment processors, shipping carriers, and CRM or analytics providers to facilitate business operations. These providers are contractually obligated to keep your information secure and use it only for specified purposes.Legal Compliance: We may disclose information as required by law, regulation, subpoena, or governmental request.Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
5. Data RetentionWe retain business and personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting obligations. Retention periods may vary depending on the type of data and applicable law.
6. Cookies and Tracking TechnologiesWe use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. These may include:Essential cookies for website functionalityAnalytical cookies for performance and usage insightsPreference cookies to remember your settingsThird-party cookies (e.g., Google Analytics)You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.
7. Data SecurityWe implement industry-standard security measures to protect your data against unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, firewalls, and secure data storage.While we take reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure. You use our site and services at your own risk.
8. Your RightsDepending on your jurisdiction, you may have the following rights:To access, correct, or delete your personal dataTo object to or restrict processing of your informationTo withdraw consent where applicableTo lodge a complaint with a supervisory authorityTo exercise your rights, please contact us using the information provided below.
9. Third-Party LinksOur website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party site you visit.
10. International Data TransfersIf you are accessing our services from outside of [Your Country], please note that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction. By using our services, you consent to such transfers.